Addigy Certified Associate (ACA)

New to Addigy or Apple device management? The Addigy Certified Associate (ACA) course is your ideal starting point. This one-day, instructor-led training gives you a practical foundation in Addigy’s core tools and workflows - perfect for IT teams, support staff, and anyone managing Apple devices at scale. 

Updated for macOS 15 Sequoia and iOS 18, this course blends real-world demos, clear explanations, and hands-on practice to help you hit the ground running with Addigy.

At the end of the course, you’ll have the opportunity to take the ACA exam and earn your official Addigy Certified Associate credential - proof of your skills and a valuable step in your Apple IT journey.

The certification expires one year after the exam is passed.

 By the end of this course, you will be familiar with:

• Addigy platform navigation
• Device and user enrolment methods and tools
• Device management workflows, configurations and best practices
• Apple ecosystem terminology and programs
• Automation, basic scripting and remediation strategies
• Working with the Apple and Addigy community

Module 1: Introduction to Addigy and Apple Device Management at a Glance

• Account setup, the Addigy Community, Apple and Addigy ecosystem terminology and acronyms

Module 2: Enrolling Devices into Addigy

• Understand the Addigy device enrollment process and Apple enrollment methods – including Apple User Approved MDM requirements, Apple Automated Device Enrollment (previously DEP) through Apple Business Manager/Apple School Manager, Apple Supervised Mode, implications of Device Supervision and related Apple and Addigy workflows allowed via Addigy’s agent and MDM

Module 3: Building Scalable Policies & Assessing Device States

• Define device states, create policies, policy inheritance, policy catalog, and best practices of policy layouts. Enforcement of MDM configuration profiles

Module 4: GoLive and Devices at a Glance

• Understand the tools available in GoLive and Remote Control integrations.
  How to quickly find information for individual devices. Create views and use filters for better insight into managed Apple devices. How to use scripts to help manage devices

Module 5: Software Status, Deployment, and Patching

• Configure installs of custom software packages and public software from the Addigy policy catalog. (LAB) deploying App Store content with Apps & Books (previously VPP)
  Explore how to configure Apple Apps & Books integration with Addigy, how to deploy App Store apps via Addigy policies, and viewing Apple Apps & Books assets in Addigy

Model 6: Managing your devices with Apple MDM

• Learn about Addigy’s Apple MDM configurations, custom MDM profiles, Apple privacy controls, requirements and limitations

• Globally recognised Addigy certificate
• Gain access to endless networks and resources
• Exam included (retakes available)
• ACA certification is valid for 1 year after completion