macOS Support Essentials
Whether you are a longtime Mac user or brand new to the platform, this course is designed to help you become proficient in troubleshooting, optimising, and utilising the latest features of macOS
macOS Support Essentials
📘 Overview
Elevate your macOS expertise with our advanced macOS Support Essentials three-day online course. This comprehensive course is designed for IT professionals and advanced users who aim to deepen their understanding of macOS support and administration. Over three days, you'll delve into advanced troubleshooting, network configuration, system management, and security, equipping yourself with the skills needed to manage and support macOS environments effectively.
✅ Course Objectives
By the end of this course, you will:
- Master advanced troubleshooting techniques for macOS.
- Understand and configure network settings and services.
- Manage system resources and performance.
- Implement advanced security measures and user management.
- Gain proficiency in macOS administration.
📚 Course Outline
Module 1: System Setup and User Management
- Customising macOS for enhanced productivity
- Configuring and managing macOS user accounts
- Using macOS Recovery on Intel and Apple Silicon devices
- Utilising the Command Line
Module 2: macOS Privacy and Security
- Understanding macOS privacy rules
- Implementing advanced security settings and policies
- Configuring and managing network security
- Understanding and modifying macOS permissions
Module 3: System Management
- Managing storage and file systems
- Exploring Apple partition schemes and volume formats
- Time Machine backups and file recovery
- Accessing hidden items and system resources
Module 4: Advanced Troubleshooting Techniques
- Diagnosing and resolving common and complex macOS issues
- Using Activity Monitor and Console for system diagnostics
- Monitoring and managing system performance
- Hands-on troubleshooting scenarios
Module 5: Network Configuration and Services
- Configuring network settings and services (Wi-Fi, VPN, Ethernet)
- Understanding macOS network protocols and configurations
- Managing network shares and printers
- Troubleshooting network issues
📌 Course Details
- Duration: 3 Day
- Format: Online - (onsite options available on request)
- Price: £750 ex VAT
- Certificate: Upon completion, participants will receive a certificate.